Online stores are not all the same

You're wary, it's natural. We could write a thousand things to try to convince you to buy in our webshop, but the only way we have to conquer your trust is to invite you to try "Kemon" products and our service. We also do what now no other retailer is more willing to do: if you are not satisfied, it will be enough to communicate it within 30 days, and we will reimburse you without formalities and without deadlines. We only ask you to help us improve you sliding an e-mail and indicating what has not satisfied you. The e-mails received us will need to question us; Because we keep our webshop become like the old "shop under the house", a store with which it is still possible to establish a bond of familiarity, courtesy and mutual trust. This is our total guarantee, the only thing that nobody is copying us!

The statement that we are the first online store dedicated to Kemon products is not random. In Italy we have been pioneers in this, to make them arrive in areas not covered by exclusive hairdressers. Even today is our commitment and is one of the reasons that differentiates us. The other commitments are aimed at solidarity and the environment, very felt themes both from us and from Kemon.

We decided not to respect the law, but to overcome it

Online sales is equated to a remote sales contract. The law obliges those who exercise this activity to give the consumer some guarantees, concentrated above all in the right of withdrawal (Legislative Decree no. 206 of 2005). Us KM-Shop.it, we decided not to respect the law, but to overcome it, ensuring our client the "Total guarantee" on every purchase.

For KM-Shop.it The customer can change idea when he wants, within 30 days, according to correctness and good faith. It can communicate it as you prefer, even by registered mail, rather than by telegram, fax, or by e-mail.

Our report is based on transparency and fairness, for us it is very important to maintain these relationships with customers, suppliers and all stakeholders. KM-Shop.it Look for a demanding but correct client: he must trust us as we trust him.

Moral KM-Shop.it: You live better trusting by the next.

We support the environment

• The packaging used for shipments are low environmental impact. We use three-layered ecological envelopes in recycled paper, cardboard boxes produced according to the sustainable forest project, air bubble protective bags and envelopes for shipping in PE-LD (100% recyclable). The packaging system used allows the customer an easy differentiated disposal. Together with you we can do more.

• The invoice will be sent via e-mail. This is an ecological service that allows you to respect the environment by reducing the consumption of card and CO2 emissions. We advise you to keep it and print it only if necessary. Together with you we can do more.

• The packaging and all the used bottles that bear the Cestinal PE and PET acronyms in the appropriate boxes for separate plastic collection, is good morma rinse the bottles before disposal. The harvest material will be transformed into new objects of use (pipes for fences, garden games, pots for planters, etc.) and garments (es.capi in fleece). The recovered plastic can be transformed into energy: a 60 watt light bulb can be kept with a plastic bottle for an hour.

We are certified by the project I am sure

I am sure it is a real certification that marks e-commerce that undertake to guarantee high levels of service quality to its customers.

To obtain this certification, online stores must follow an articulated path that aims to improve their customers satisfaction and then increase sales.
Therefore, choosing a certified site I am sure, the browser can make his purchases in maximum confidence that his rights are protected.

I'm sure it's a project that has no previous in Italy and aims to fill the gap that separates the conception of e-commerce in our country than the rest of the world.

For verification click on the brand

We joined the trust project

The companies that sign the Code of Conducting Consumer Protection of the Federcomin Trust Project adopt the trusted brand that certifies its accession.

The presence of the Federcomin trust brand guarantees that the company adheres to certain principles and criteria of transparency, safety and confidentiality in conducting online operations.

The brand, in fact, ensures that:

The electronic exchange takes place in respect of privacy, the data reported on the Site are truthful, the best technologies available for security management are adopted, compliance with the contractual rules and the correct application of the claims management procedures are guaranteed.

For verification click on the brand.